Personal data processing policy
g. St. Petersburg
“25” March 2024.
This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information provided on the site https://hermitagetheater.org, which can be obtained about the User while using the site.
1. DEFINITION OF TERMS
1.1. The following terms are used in this Privacy Policy:
1.1.1. "Site Administration https://hermitagetheater.org (hereinafter referred to as the Site Administration)" - authorized employees to manage the site, acting on behalf of LLC " AVEMEDIA”, which organizes and (or) carries out the processing of personal data, and also determines the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. “Personal data” - any information relating to a directly or indirectly identified or identifiable individual (subject of personal data).
1.1.3. “Processing of personal data” - any action (operation) or set of actions (operations) performed using automation tools or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has access to personal data to not allow their distribution without the consent of the subject of personal data or the presence of another legal basis.
1.1.5. “Site user https://hermitagetheater.org (hereinafter referred to as the User)" is a person who has access to the Site via the Internet and uses Site https://hermitagetheater.org .
1.1.6. “Cookies” are a small piece of data sent by a web server and stored on the user’s computer, which a web client or web browser sends to the web server each time in an HTTP request when an attempt is made to open a page on the corresponding site.
1.1.7. “IP address” is a unique network address of a node in a computer network built using the IP protocol.
2. GENERAL PROVISIONS
2.1. The User's use of the site https://hermitagetheater.org means acceptance of this Privacy Policy and the terms of processing of the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the site https://hermitagetheater.org.
2.3. This Privacy Policy applies only to the site https://hermitagetheater.org, https://hermitagetheater.org does not control and is not responsible for third party sites that the User can access via links available on the site https://hermitagetheater.org .
2.4. The site administration does not verify the accuracy of the personal data provided by the User of the site https://hermitagetheater.org .
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Site Administration https://hermitagetheater.org to non-disclose and ensure a regime for protecting the confidentiality of personal data that the User provides upon request Site administration when registering on the site https://hermitagetheater.org or when placing an order to purchase a Ticket.
3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the Site https://hermitagetheater.org includes in yourself the following information:
3.2.1. last name, first name, patronymic of the User;
3.2.2. User's contact phone number;
3.2.3. email address (e-mail);
3.3. https://hermitagetheater.org protects Data that is automatically transmitted while viewing advertising units and when visiting pages on which the system’s statistical script is installed ("pixel"):
- IP address;
- information from cookies;
- information about the browser (or other program that accesses advertising);
- access time;
- address of the page on which the advertising unit is located;
- referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the site https://hermitagetheater.org that require authorization.
3.3.2. https://hermitagetheater.org collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems and to monitor the legality of financial payments.
3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except for the cases provided for in paragraphs. 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION
4.1. The Site Administration https://hermitagetheater.org may use the User's personal data for the following purposes:
4.1.1. Identification of the User registered on the website https://hermitagetheater.org to place an order and (or) conclude an Offer (Agreement) remotely.
4.1.2. Providing the User with access to personalized resources of the Site https://hermitagetheater.org.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site https://hermitagetheater.org, provision of services, processing requests and applications from the User, advertising information.
4.1.4. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.5. Creating an account for making purchases, if the User has agreed to create an account.
4.1.6. Providing the User with effective customer and technical support if problems arise related to the use of the Site https://hermitagetheater.org.
4.1.7. Providing the User with his consent, special offers, pricing information, newsletters and other information on behalf of https://hermitagetheater.org.< /p>
4.1.8. Carrying out advertising activities with the User’s consent to the terms of the Offer.
5. METHODS AND TERMS FOR PROCESSING PERSONAL INFORMATION. RANGE OF PERSONS PERMITTED TO PROCESS PERSONAL DATA
5.1. The processing of the User's personal data is carried out without a time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order placed on the Site https://hermitagetheater.org, including delivery of the Goods.
5.3. The User's personal data may be transferred to authorized government bodies of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
5.4. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.
5.5. To achieve the goals of Article 4 of this Policy, only those employees of the Organization who are assigned such a duty in accordance with their official (labor) responsibilities are allowed to process personal data. Access to other employees may only be granted in cases provided by law. The organization requires its employees to maintain confidentiality and ensure the security of personal data when processing it.
5.6. The organization has the right to transfer personal data to third parties in the following cases:
- The subject of personal data has clearly expressed his consent to such actions;
- The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law;
- The transfer occurs as part of the sale or other transfer of a business (in whole or in part). In this case, all obligations to comply with the terms of this Policy in relation to the data received by him are transferred to the acquirer.
6. OBLIGATIONS OF THE PARTIES
6.1. The user must:
6.1.1. Provide information about personal data necessary to use the Site https://hermitagetheater.org.
6.1.2. Update, supplement the provided information about personal data if this information changes.
6.2. The site administration is obliged to:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept secret, and not sell, exchange, publish, or disclose in other possible ways the User’s personal data transferred, with the exception of paragraphs. 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this type of information in existing business transactions.
7. RESPONSIBILITY OF THE PARTIES
7.1. The site administration, which has not fulfilled its obligations, is responsible for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except for the cases provided for in paragraphs. 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain until it was lost or disclosed.
7.2.2. Was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.
8. DISPUTE RESOLUTION
