We draw your attention to the fact that if you do not receive SMS with a payment confirmation code, then you need to contact the bank that issued your card.
We draw your attention to the fact that you enter the e-mail address 2 times, the first time on our site for an e-ticket and order status to come to you, and the second time you enter your e-mail address on the site of the Sberbank acquiring payment system You received an electronic cashier's check and an extract from the acquiring of Sberbank. Please verify that the e-mail is entered correctly in both cases.
We draw your attention to the fact that sometimes there are problems with pressing the Pay button in Internet Explorer browsers and Ipad - Iphone.
To order tickets for Hermitage Theater, Go to the Playbill and Tickets.
For payment (input of your card details) you will be redirected to the payment gateway of PJSC SBERBANK. Compound with the payment gateway and the transfer of information is carried out in a secure mode using of the protocol SSL encryption. In case your bank supports technology of safe conduct online payments Verified By Visa or MasterCard SecureCode for making a payment you may also need to enter a special password. This site supports 256-bit encryption. Confidentiality of the reported personal information provided by PJSC SBERBANK. The entered information will not be provided to third parties for except when stipulated by the legislation of the Russian Federation. Bank card payments are made in strict compliance with the requirements of payment systems MIR, Visa Int. and MasterCard Europe Sprl.
To pay for tickets as a legal entity, please send us an email to information:
In response, we will send you an Invoice Agreement, after paying the invoice and depositing money into our account, you will automatically receive an email. tickets After the event we will send you a package of closing documents.
The e-ticket is valid only for a single pass to the Event. Do not allow unauthorized persons to reprint or copy the e-ticket, as they may use it before you! This document is as valuable as cash.
In order to prevent conflict situations, please bring with you an identity document (passport), the bank card with which the payment was made, as well as the mobile phone number provided during the ordering process.